FAQs and Troubleshooting

How does Leadfeeder identify leads?

Leadfeeder identifies your website visitors, turning them into sales leads for your organization, but how do we do it? Learn more here.

Written by Joran Hofman
Updated over a week ago

Frequently Asked Questions

Frequently asked questions about Leadfeeder.

Written by Joran Hofman
Updated over a week ago

What Does The Company Contact Location Show?

Locations in Leadfeeder are the locations of your visitors. This is usually the home of the organization, though sometimes it can differ.

Written by Pinja Perttunen
Updated over a week ago

GDPR, privacy, and security summary

Leadfeeder is committed to compliance with the GDPR. This article gives details on our privacy and security practices.

Written by Joran Hofman
Updated over a week ago

How often does Leadfeeder update?

When can I expect to see leads in Leadfeeder? How often I see new leads in Leadfeeder?

Written by Pinja Perttunen
Updated over a week ago

Feed Analytics FAQ's

Do you have questions about Feed Analytics? We may have them answered here!

Written by Joran Hofman
Updated over a week ago

How Do I Create Accounts For Clients?

If you are an agency who creates and manages accounts for clients you may want to know how to create new accounts that belong to them.

Written by Joran Hofman
Updated over a week ago

How do I change my CRM administrator?

This simple step should help you update the administrator of your Leadfeeder connected CRM.

Written by Joran Hofman
Updated over a week ago

How often does Leadfeeder update contacts shown for organizations?

Are contacts updated regularly? This article will tell you how we stay up to date with contact information.

Written by Joran Hofman
Updated over a week ago

Can I export the contacts for the Leads?

Can the Leadfeeder contacts be downloaded, exported, or sent to our CRM?

Written by Joran Hofman
Updated over a week ago

What Happens If I Change My Website?

If you are updating or making changes to your website this article will help you to make sure Leadfeeder keeps working as expected.

Written by Pinja Perttunen
Updated over a week ago

Is a credit card needed for Free Trial?

Written by Pinja Perttunen
Updated over a week ago

For pricing purposes, what is considered a lead?

What is a lead?

Written by Pinja Perttunen
Updated over a week ago

How many users can I add to Leadfeeder?

Can I add more users to my Leadfeeder account?

Written by Pinja Perttunen
Updated over a week ago

What is a custom feed and what is the purpose?

Written by Pinja Perttunen
Updated over a week ago

Are custom feeds visible to all users?

Written by Pinja Perttunen
Updated over a week ago

Can I see 'who' visited? I only see a company name.

Can you tell me who exactly visited my website?

Written by Pinja Perttunen
Updated over a week ago

I don't receive email notifications or CSV exports

Written by Pinja Perttunen
Updated over a week ago

What is the difference between Custom feed and Basic feed?

Written by Pinja Perttunen
Updated over a week ago

Can I use Leadfeeder without Google Analytics?

What do I need to be able to use Leadfeeder?

Written by Joran Hofman
Updated over a week ago

How can I change the language in Leadfeeder?

What languages does Leadfeeder currently support?

Written by Pinja Perttunen
Updated over a week ago

How can I delete a Leadfeeder account?

An admin user can remove a Leadfeeder website account.

Written by Pinja Perttunen
Updated over a week ago

Why can't I remove the integration in Leadfeeder?

What you should expect when you remove an integration.

Written by Pinja Perttunen
Updated over a week ago

Leadfeeder Status page

Written by Pinja Perttunen
Updated over a week ago

How does Leadfeeder source its data for Website Visitors and Contacts?

Written by Pinja Perttunen
Updated over a week ago

What information can be seen in Leadfeeder?

Leads can contain a number of different details that can help you connect and learn more about your website visitors.

Written by Pinja Perttunen
Updated over a week ago

How Is the Lead Quality Determined in Leadfeeder?

The quality bar can show a quick overview of how engaged a lead was on your site. This article gives a brief overview of how it works.

Written by Pinja Perttunen
Updated over a week ago

What timezone is used for visit details in Leadfeeder?

Where can I change the timezone of my account?

Written by Pinja Perttunen
Updated over a week ago

Reasons why Google Analytics show more visits or 'Unique Visitors' than there are leads in Leadfeeder

Why are there more visits than leads?

Written by Pinja Perttunen
Updated over a week ago

I have leads, now what? How do I contact the prospects?

What do you do with the information Leadfeeder gives you? This article is full of resources on how to reach out and connect with your leads.

Written by Joran Hofman
Updated over a week ago

What are ISPs and why is Leadfeeder blocking them?

Written by Pinja Perttunen
Updated over a week ago

Can I hide some of my leads?

Written by Pinja Perttunen
Updated over a week ago

Can I download lead reports?

Written by Pinja Perttunen
Updated over a week ago