FAQs and Troubleshooting

Kosti Lepojärvi avatar Pinja Perttunen avatar Amanda Bausch avatar
41 articles in this collection
Written by Kosti Lepojärvi, Pinja Perttunen, and Amanda Bausch

How does Leadfeeder identify leads?

Leadfeeder identifies your website visitors, turning them into sales leads for your organization, but how do we do it? Learn more here.
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Written by Amanda Bausch
Updated over a week ago

Leadfeeder contacts and email links.

If you are having trouble with the Leadfeeder contacts email link, it may be because of your 'email defaults'.
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Written by Amanda Bausch
Updated over a week ago

Leadfeeder, locations and VPNs

Locations in Leadfeeder are the locations of your visitors. While this is usually the home of the organization, sometimes it can differ.
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Written by Amanda Bausch
Updated over a week ago

GDPR, privacy, and security summary

Leadfeeder is committed to compliance with the GDPR. This article gives details on our privacy and security practices.
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Written by Amanda Bausch
Updated over a week ago

Leadfeeder and Google Ads campaigns.

To see Google keywords or campaign identification in Leadfeeder the right connections are needed. This article can help you get set up!
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Written by Amanda Bausch
Updated over a week ago

Frequently Asked Questions

Frequently asked questions about Leadfeeder.
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Written by Amanda Bausch
Updated this week

About Visit Length of 0 seconds.

Leadfeeder shows a 'visit length' beside each of your website visits. This article tells you how this is discovered and why it may say zero.
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Written by Amanda Bausch
Updated this week

Feed Analytics FAQ's

Do you have questions about Feed Analytics? We may have them answered here!
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Written by Amanda Bausch
Updated over a week ago

Creating Accounts for Clients

If you are an agency who creates and manages accounts for clients you may want to know how to create new accounts that belong to them.
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Written by Amanda Bausch
Updated over a week ago

How do I change my CRM administrator?

This simple step should help you update the administrator of your Leadfeeder connected CRM.
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Written by Amanda Bausch
Updated over a week ago

How often does Leadfeeder update contacts shown for organizations?

Are contacts updated regularly? This article will tell you how we stay up to date with contact information.
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Written by Amanda Bausch
Updated over a week ago

Can I export the contacts for the Leads?

Can the Leadfeeder contacts be downloaded, exported, or sent to our CRM?
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Written by Amanda Bausch
Updated over a week ago

Changing your Website

If you are updating or making changes to your website this article will help you to make sure Leadfeeder keeps working as expected.
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Written by Amanda Bausch
Updated over a week ago

Custom Feed Logic

When creating custom feeds a combination of 'and', 'or' logic is used. This article explains how this factors into your custom feeds.
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Written by Amanda Bausch
Updated over a week ago
FAQ about leads

Why does one particular visit to my website show Google as the source and no keywords?

Kosti Lepojärvi avatar
Written by Kosti Lepojärvi
Updated over a week ago

Why is a visit showing as 0 seconds and 1 page view?

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Written by Kosti Lepojärvi
Updated over a week ago

What timezone is used for visit details in Leadfeeder?

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Written by Kosti Lepojärvi
Updated this week

How is the lead quality determined in Leadfeeder?

The quality bar can show a quick overview of how engaged a lead was on your site. This article gives a brief overview of how it works.
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Written by Amanda Bausch
Updated this week

I have leads, now what? How do I contact the prospects?

What do you do with the information Leadfeeder gives you? This article is full of resources on how to reach out and connect with your leads.
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Written by Amanda Bausch
Updated this week

Why is Google Analytics showing me more 'Unique Visitors' than I see leads in Leadfeeder?

Kosti Lepojärvi avatar
Written by Kosti Lepojärvi
Updated over a week ago

What are ISPs and why is Leadfeeder blocking them?

Pinja Perttunen avatar
Written by Pinja Perttunen
Updated over a week ago

What information can be seen in Leadfeeder?

Leads can contain a number of different details that can help you connect and learn more about your website visitors.
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Written by Amanda Bausch
Updated over a week ago

Why can't I see any new leads?

Reasons why your feed doesn't show your latest leads.
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Written by Pinja Perttunen
Updated over a week ago

Can I hide some of my leads?

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Written by Pinja Perttunen
Updated over a week ago

Can I download lead reports?

Kosti Lepojärvi avatar
Written by Kosti Lepojärvi
Updated over a week ago