How do I change my website without breaking Leadfeeder?
What kind of changes may ‘break’ Leadfeeder? Changes to your URL, hosting, pathname structures, and full rebuilds could impact your Leadfeeder setup.
Luckily, it's easy to keep Leadfeeder up to date and have a smooth transition by following two simple rules.
Number one: The Leadfeeder Tracker Script needs to be on your site in order to track visits.
If you or your team are launching a new site make that the script is on the site. If you aren't sure if the script is already on the site this article can help you look for it!
If the script isn't on the site install it ASAP! You can see how to install Leadfeeder Tracker here, and find the script from your settings under Company > General > Leadfeeder Tracker.
Number two: The Tracker traffic Hostname rules must be set to track the site.
Check your Hostname rules under Account > General > Tracker Traffic Rules. This will be where you ‘match’ your Tracker script and your site. You can read more about the Traffic rules in this article.
The most important part is this: The hostname rules must list the sites you have installed Tracker on and that you want visits from.
HYPOTHETICAL SITUATION BELOW
For example, if Leadfeeder rebranded and renamed itself to LeaderIDer we would need to change a few things.
First, our ‘old site’ Leadfeeder.com would be renamed to LeaderIDer.com and visits would be ‘redirected’.
I would make sure Tracker is still on the live site, then add LeaderIder.com to the Hostname rules, allowing visits to the redirected ‘renamed’ site to show.
Second, a newly branded site would be created with the new LeaderIDer brand.
I would ask the developers re-apply all scripts to the new site. These would be could be Tracker, Google Tag Manager, and Google Analytics.
If the development team wasn’t able to re-apply or move the scripts I would work with our Marketing team to get them on the site ASAP!
Last, I’d check out the site for the script with the tips listed here...because I NEED to know it’s working. :)
END HYPOTHETICAL SITUATION
Once you know that Tracker is on the site, you’ve set up your hostname rules and the sites are collecting data you can move on to other things!
To keep everything named properly and looking good you can update your account and company settings. Check out this article to get those details.
Once the hostname rules are set you can also check your other traffic rules to make sure they still apply.
If you have our Google Analytics integration you may want to check that you are still connected to the right view.
The support team here at Leadfeeder uses a simple Chrome extension called:
Tag Assistant (by Google). This tool allows us, and you, to easily identify Google Analytics on a website, and what view is connected.
Once you identify what view is on the live site, you can compare it to the view you have connected in your Leadfeeder settings. Navigate to Settings, Account, then Google Analytics views to see your current connected views.
If the view matches, perfect! You don’t need to change a thing. If it doesn’t, add the new view with the Connect another Google Analytics view button. You can find full instructions for that here.
You may also want to check out and edit your Custom Feeds. If you had any based on domain name or page URL you will want to check them to make sure they are still applicable.
Contact Leadfeeder support at firstname.lastname@example.org or via our chatbox if you have any questions about recent changes to your site or future updates. We are happy to help keep everything running smoothly.