What demonstrates your commitment and adherence to internationally recognizable privacy and security standards?
Dealfront Group (dba Leadfeeder), including all its subsidiaries, are ISO 27001 and ISO 27701 certified.
(Click to download the certificates)
Do you have an appointed Data Protection Officer (DPO)?
Yes, you can contact our DPO via email address dpo@leadfeeder.com
Which data protection authority is responsible for Leadfeeder?
The State Commissioner for Data Protection and Freedom of Information Baden-Württemberg, Germany: baden-wuerttemberg.datenschutz.de
Where can I find your Privacy Notice, DPA and other privacy information?
You can find all privacy related information in our Privacy Center. You can also download our Data Processing Agreement (DPA) directly.
Customers outside the EEA: Data Processing Agreement (DPA)
What personal data do you collect about Leadfeeder users, and what are my rights?
Our Privacy Notice explains what information we collect from Leadfeeder users and website visitors, why we collect it, how long we keep it, and how to exercise your rights. Our Cookies and tracking page lists the cookies we use on our website and in the app.
To request a copy, correction or deletion of your personal data, email privacy@leadfeeder.com. We respond within 30 days.
Where do you store customer data? Who is your hosting provider?
Our production servers and backups are hosted on Amazon Web Services in the EU/EEA. Some sub-processors may process data outside the EU/EEA; in that case we use a lawful transfer mechanism as set out in our DPA. See Leadfeeder sub-processor list.
More information about Amazon’s compliance efforts: https://aws.amazon.com/security/ & https://aws.amazon.com/compliance/
Do you have a formal breach notification process?
Yes, we inform you about data breaches in accordance with our DPA, no later than 48 hours after becoming aware of the breach.
Is customer data separated between customers?
Yes, customer data is separated between customers. Furthermore, 1st party customer data is handled separately from Leadfeeder’s own company data.
Who has access to customer data?
Only a limited number of authorized Leadfeeder personnel, on a need-to-know basis (for example to solve technical database issues), and the sub-processors listed in Leadfeeder sub-processor list.
Is the customer data deleted after contract termination?
Yes. When your contract ends, we return and delete customer data, including backups, in line with our DPA. You can also request deletion at any time by contacting our privacy team.
Is customer data used for testing or development purposes?
No, Leadfeeder never uses customer data for testing or development purposes. We use anonymized and/or aggregated data sets instead.
Are your employees trained in data protection?
Yes. All employees receive ongoing data protection training, and a number of them are CIPP/E trained and certified.
To learn how we find and validate the email addresses of company contacts, see Contact Data.
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Questions, comments, feedback? Please let us know by contacting our support team via the chat or by sending us an email at support@leadfeeder.com.