Understanding the Company Profile Contacts Tab
The Contacts tab within the Company Profile is your central hub for finding and managing potential contacts at a company. It provides a detailed list of individuals, along with tools to help you identify the most relevant decision-makers for your outreach.
This article explains the data you can find in the Contacts tab, how to interpret contact sources, and how to use features like "Find more contact details" and manage your credit consumption.
Navigating the Contacts Tab
When you open a Company Profile, click on the Contacts tab to see a list of individuals associated with that company. This view is designed to help you quickly identify the right people to talk to.
Contact Data at a Glance
The contacts table provides several columns of information to help you qualify and prioritize your outreach. The key data points include:
Name: The full name of the contact.
Job Title: The contact's position within the company.
Email: The contact's email address. A green checkmark indicates a validated email, while a globe icon means the email was found on a public web source. Clicking the globe takes you to the source.
Phone: The contact's phone number, if available.
Location: The city or region where the contact is based.
Last Found: The date when our system last found or updated the contact's information. A green indicator means the information was found less than 3 months ago, while black means it was found more than 3 months ago.
Sources: Icons indicating the origin of the contact's data, such as LinkedIn or the company's website.
Understanding the Contact Source Property
The Sources column gives you transparency into where we found the contact's information. This helps you understand the context of the data and its recency. We gather information from a variety of public sources, including:
Company websites
News articles and press releases
Official trade registers
Business networks like LinkedIn and Xing
The source is displayed as an icon (e.g., LinkedIn icon). In some cases, a source link might direct to a Google search result where the information was publicly indexed.
You can also filter contacts based on their source category. The available source categories for filtering include homepage, linkedin, register, web, and xing.
Filtering Contacts
The Contacts tab offers powerful filtering options to help you narrow down the list to the most relevant people.
Filter by Job Title, Department, Seniority, and Country: Use the main filter options to find contacts based on their role, department (e.g., Marketing, Sales), seniority level (e.g., C-Level, Manager), or location.
Filter by Contact Source: You can choose to view contacts from the current company you are looking at or from the entire company group. By default, contacts from the entire group are shown.
Buyer Persona Filter: A dedicated dropdown allows you to quickly filter for contacts who match your predefined Buyer Personas.
"Find more contact details" Feature
If a contact is missing an email or phone number, you can use the "Find more contact details" feature to enrich their profile. This feature uses external data providers to search for additional contact information. This feature will use 1 credit if successful.
How it works:
Select one or more contacts from the list.
Click the "Find more contact details" button.
The system will search for additional emails and phone numbers for the selected contacts.
This action is designed to provide you with more ways to connect with key prospects, even if their information isn't immediately available in our primary database.
Credit Consumption for Contacts
Understanding how credits are used is key to managing your resources effectively.
Here are the general rules for contact-related credit consumption:
Viewing Contacts:
No credits are needed to view the list of contacts and the data already available in the Company Profile.
For each contact successfully enriched with additional information using the “Find Contact Details” button, such as a phone number or email address, 1 credit will be used. If we can't find any additional data, no credit will be charged.
Exporting Contacts:
Users with a Plus or Pro Seat can export individual contacts from the Company Profile for free.
Users without a seat will consume 1 credit per contact when exporting from the Company Profile.
Once a credit is used on a record (company or contact), that record is unlocked for all users in your account for 12 months, meaning you won't be charged again for exporting or syncing it within that period.
For more detailed information on credit consumption across the Leadfeeder platform, please see the article: How Are Credits Spent.
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