Integration connections can have two possible status values: OK or Invalid.

If your integration status is OK, the integration connection is working normally. 

If your integration status is Invalid, something is wrong and the connection is not working as it should.

The "status_reason" indicates what is the problem with the connection.

The "status_reason" is visible on the reconnect page. If your integration says "disconnected" click the blue "reconnect" on the right side to see the details and status codes in order to repair the connection.

You can see the status of your integration via your Leadfeeder Settings by going to the tab Website and clicking the name of the in integration on the left side of the view.

Here's a list of the known values for status_reason, a description of the error, and how can it be fixed:

Slack

account_inactive

The Slack workspace is not active. Remove the integration and connect to a new workspace.

channel_archived

Your default Slack channel is archived. Please select another default channel from your Slack settings in Leadfeeder.

channel_not_found

Your default Slack channel can't be found. Please select another default channel from your Slack settings in Leadfeeder.

invalid_auth

Please reconnect to Slack from Leadfeeder settings.

not_found

The channel was not found. Please ensure it still exists, or choose a new channel.

invalid_scope

The permissions of the Leadfeeder app in Slack have changed. Go to Slack in your account’s Leadfeeder Settings and select Reconnect.

token_revoked

The connection between Slack and Leadfeeder has failed. Go to Slack settings in your Leadfeeder account, and select Reconnect.

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