The integration connections can have two possible status values: ok and invalid

If the status is ok the integration connection is working normally. If the status is invalid, something is wrong and the connection is not working as it should.

The status_reason indicates what is the problem with the connection.

Here's a list of the known values for status_reason, a description of the error and how can it be fixed:

Pipedrive

account_not_open

The Pipedrive company is not active. Remove the integration and connect a new Pipedrive company.

company_id_mismatch

The API token is from a different Pipedrive company. Change the API token or remove the integration to connect a new Pipedrive company.

invalid_access_token

The connection between Pipedrive and Leadfeeder has failed. Reconnect to Pipedrive from the Leadfeeder settings.

invalid_api_token

The API token entered is not valid. Reconnect to Pipedrive.

not_admin

The user who did the connection with Pipedrive is not an admin in Pipedrive anymore. Reconnect with a Pipedrive admin user instead.

token_refresh

The connection between Pipedrive and Leadfeeder has failed. Reconnect to Pipedrive from the Leadfeeder settings.

MailChimp

account_deactivated

The MailChimp account is not active. Remove the integration and connect a new MailChimp account.

invalid_api_key

The entered API key is not valid. Change the API key from the settings.

Salesforce

authentication_error

The connection between Salesforce and Leadfeeder has failed. Reconnect to Salesforce from the Leadfeeder settings.

host_not_known

The Salesforce organization is not active. Remove the integration and connect a new organization.

organization_missing

The Salesforce organization is not active. Remove the integration and connect a new organization.

Dynamics

solution_not_installed

The solution is not installed in the Dynamics organization. Install the solution and reconnect from the settings.

token_refresh

The connection between Dynamics and Leadfeeder has failed. Reconnect to Dynamics from the Leadfeeder settings.

unauthorized

The connection between Dynamics and Leadfeeder has failed. Reconnect to Dynamics from the Leadfeeder settings.

Slack

account_inactive

The Slack workspace is not active. Remove the integration and connect to a new workspace

invalid_scope

The permissions of the Leadfeeder app in Slack have changed. Go to Slack in Leadfeeder settings and click "Reconnect"

token_revoked

The connection between Salesforce and Leadfeeder has failed. Go to Slack settings in Leadfeeder and click "Reconnect"

Zoho

inactive_token

The API token is not valid. Go to Zoho settings in Leadfeeder and change the API token.

invalid_token

The API token is not valid. Go to Zoho settings in Leadfeeder and change the API token.

trial_expired

The trial for Zoho has expired. Restart the trial or remove the integration and connect a new Zoho organization.

WebCRM

authentication_failed

The connection between WebCRM and Leadfeeder has failed. Remove the integration and connect again.

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