Users who have integrated ActiveCampaign, Mailchimp, or HubSpot have a tab in their Leadfeeder called People. Also, if you use Identify(), those individuals are showing in the People tab.

If you have ActiveCampaign or Mailchimp integrated and you click on People, you see a list of people who’ve come to your website via your campaigns. The email address associated with the name will also show as well as if a photo is available. We've blocked those out in our examples for privacy.

After you click on a person on the left, their visit details for the selected time frame opens in the right-hand panel.

If you have your HubSpot integrated with Leadfeeder and use HubSpot’s form or live chat, you can see those visitors tracked by any of those methods in the Leadfeeder People timeline. The same applies if you use Identify() and someone logins, for example, to your web shop on your site.

NOTE: For Leadfeeder to be able to identify the person from the HubSpot chat or form, the person needs to come back to your website and browse it after using the chat/form.

Other facts:

  • You see where a contact went on your website

  • You can filter your People view by the quality and last visit.

  • As with the companies-focussed lead list, the overall quality of a person’s activity for the selected time period is visible with the traffic light colors.

  • You can filter people’s behavior by the campaign.

  • A person’s location is based on their actual network location, not on the email server location.

  • Mailchimp and HubSpot visitors from a home network or from an Internet Service Provider are shown here. These visitors don’t show as companies in the traditional companies' lead list.

  • If a visitor has been identified earlier as company lead and the visitor gets identified later as an individual, you will see that individual's historical visits from past 180 days as an individual visitor instead of just a company's visits.

The following video shows you how you can see identified individuals also in company view of your Leadfeeder when you have Timeline selected.

NOTE: We have now added support for also HubSpot CRM and ActiveCampaign in the Activity Timeline.

Please also note that it is NOT possible to hide people from the people tab as it is possible to hide leads/companies.


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