In order to benefit from Leadfeeder Booster our unique script needs to be activated and placed on the site. The article Install Leadfeeder Booster goes over how to get things set up, however if you are having trouble getting Booster working and seeing the results check the tips below.
1. Have you defined the dimension in your Leadfeeder Settings?
The Grant access button in the Booster setup screen needs to be clicked. If you do not have Edit permissions in Google Analytics at the Property level, this will be shown and you will need to have that added to your Google Analytics account. If you receive Error you may not have enough space to setup a custom dimension. Google allows only 20. You may need to modify one to free up space.
2. Is the Leadfeeder Booster script added to the right place in your website?
3. Does the page where you inserted the Booster Script contain the Google Analytics Script as well?
Booster will not work without the Google Analytics script present.
4. Did you just place the Booster Script?
Typically Booster needs 24 hours to begin working.
It requires a certain amount of non-isp visitors and a majority of new visits to be fetched with booster in order to register, for certain sites this may take a bit longer. If you see Booster as 'Broken' after 24 hours let us know!
5. Are you seeing 'lf' events in Google Analytics?
This is expected. Booster will trigger a non-interaction 'lf' event to your custom dimension. Booster takes key Google Analytics data and stores it into a Google Analytics custom dimension. This enables Leadfeeder to use the Google Analytics API more efficiently. All the data that Booster uses is already in Google Analytics, it is merely “reorganising” it on the collection end. This should have no impact on any of your standard analytics reporting.
6. Did none of this help?
Contact Support via email at firstname.lastname@example.org or chat. We will help get it sorted out for you!