Integration connections can have two possible status values: OK or Invalid.

If your integration status is OK, the integration connection is working normally. 

If your integration status is Invalid, something is wrong and the connection is not working as it should.

The "status_reason" indicates what is the problem with the connection.

The "status_reason" is visible on the reconnect page. If your integration says "disconnected" click the blue "reconnect" on the right side to see the details and status codes in order to repair the connection.

You can see the status of your integration via your Leadfeeder Settings by going to the tab Website and clicking the name of the in integration on the left side of the view.

Here's a list of the known values for status_reason, a description of the error, and how can it be fixed:

Dynamics

error_forbidden

The connection between Dynamics and Leadfeeder has failed. Reconnect to Dynamics from the Leadfeeder settings.

solution_not_installed

The solution is not installed in the Dynamics organization. Install the solution and reconnect from the settings.

token_refresh

The connection between Dynamics and Leadfeeder has failed. Reconnect to Dynamics from your account’s Leadfeeder Settings.

unauthorized

The connection between Dynamics and Leadfeeder has failed. Reconnect to Dynamics from your account’s Leadfeeder Settings.

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