Once you have connected your Microsoft Dynamics 365 CRM account to Leadfeeder, it's time to configure it a bit. The configuration is really easy and it allows you to see the all the information Leadfeeder sends to your Dynamics 365 account.

Accounts, Leads and Opportunities

STEP 1: Leadfeeder's integration introduces two new fields for Accounts, Leads and Opportunities: "View in Leadfeeder" and "Latest Leadfeeder Visit".

Go to any Account, Lead or Opportunity and choose “Form” from the menu. A form editor will appear.

STEP 2: In the Field Explorer > Custom Fields section on the right you will see two new fields: "Latest Leadfeeder Visit" and "View in Leadfeeder". Drag and drop each field at a time to the Summary section.

Once you have published all your changes and saved and closed the form editor, you will see the fields in their new location.

STEP 3: Optionally add Leadfeeder visits table to Account or Lead forms. Go to any Account or Lead and choose “Form” from the menu. A form editor will appear.

i) First create a new One Column tab below the Summary section and name it “Leadfeeder visits”

ii) Select the newly create tab and choose top-level menu Insert option and within it the Sub-Grid option.

iii) Don’t forget to publish and save the changes once done with the details.

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