Yes, Leadfeeder is legal as our databases only encompass business related data. We take privacy seriously and strictly follow and adhere to the requirements and principles of the GDPR. Our legal basis is legitimate interest according to Art. 6 (1) lit. f GDPR.

For the full explanation including our balancing of interests test and compliance measures, see Is Leadfeeder legal?

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When you purchase or use any of our tools you agree to be bound by our General Terms and Conditions (GTC). Depending on which services you use, we may also automatically conclude a Data Processing Agreement (DPA) with your company.

For full details, see Which legal agreements are concluded between your company and Leadfeeder?

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Sure! While a signature is not legally necessary for the DPA to be binding, we are happy to set up a mutually signed document should you need it.

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Generally not. Due to the volume of orders and structure of our business, it is impossible for us to commit to customized agreements.

For full details, see Does Leadfeeder accept changes to its General Terms and Conditions?

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Yes. If we have to amend any of our GTC, we will inform our customers about the changes ahead of time via email. We will send our amendments to the email address associated with your account. You have two weeks to review the changes before they come into effect.

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The legality of outreach methods like cold calling and cold emailing depends on local laws in your target market. As set forth in our General Terms and Conditions, clients are responsible for how they use our data.

For full guidance including EU/EEA regulations and country-specific rules, see Legal Outreach with Leadfeeder's Data.

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Do Not Call (DNC) lists allow individuals or companies to opt out of receiving unsolicited communications. Violating DNC regulations can result in legal, reputational and operational consequences for businesses.

For the full explanation, see Understanding Do Not Call / Do Not Contact Lists.

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We process personal data to provide our B2B solutions. For Target, this includes publicly available business data such as names, job titles and business email addresses. For Web Visitors, this includes IP addresses and visitor behaviour data collected via the Web Visitors Tracker.

For the full breakdown by product, see What personal data does Leadfeeder collect?

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A DPA is required when you share personal data with us — for example when using Web Visitors or connecting your CRM. The DPA is incorporated by reference in our terms and conditions and does not need to be separately signed.

For full details including what data is covered, see When do we need a DPA and how is it concluded?

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If you use Leadfeeder technology on your website, you should inform your visitors about it in your privacy policy. We provide ready-to-use sample wording in English and German.

See the full sample text in Web Visitors Sample Wording for Your Privacy Policy.

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Some data vendors gain access to contact data stored in your CRM or email in exchange for free or reduced fees. This practice poses significant risks under the GDPR due to lack of legal basis and transparency.

For the full analysis, see The risks of so-called Community Data.

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Yes, Leadfeeder monitors its compliance with legal and regulatory requirements on a continuous basis.

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